TIMES & METHODS
How Long Will it Take to get My Loot?
STANDARD SHIPPING WITH USPS PRIORITY MAIL
Most items on the site will ship in a USPS Priority Mail Flat Rate box. Delivery depending on the total weight of your order, you can expect to be charged anywhere from $5.60 - $24.00 for an insured package that will arrive within 2-3 business days. Please note that some items are made to order and may take around 10-14 days to ship, although most are in stock. Let us know if you have any time constraints such as needing your order for a birthday, anniversary, etc so we can be sure to get it to you in time.
OVERNIGHT & EXPEDITED SHIPPING
If you'd like overnight shipping, please place your order before 11 AM (Mountain time) and call us at 1-(303)-440-9891. We will then determine if your requested item is available for a rush option and then collect additional fees to cover the extra shipping charges.
If you require Saturday delivery, please contact us Monday through Friday at 1-(303)-440-9891 (9 AM to 5 PM Mountain time) to discuss the available options in your location.
IN-STOCK vs. MADE TO ORDER ITEMS
In-stock items are normally shipped within 1 business day after we receive your order. Made to Order items generally require a fabrication time of 2-3 business days, but please be advised fabrication time increases significantly during November and December. Please allow 10-14 days for delivery during these peak holiday times.
OUT OF STOCK ITEMS
If an item becomes unavailable, we will notify you if your requested item is out of stock and how long the order will take to be shipped.
Certain items from the site (Sconces, mixed media, sculpture, etc.) will require specialty shipping methods. Typically this will be handled by UPS or FEDEX and we will provide you with shipping quotes upon request.
REPAIRS & EXCHANGES
If You're Not 100% Satisfied, Neither Are We
**Please call 1-303-440-9891 or email us to obtain a Return Authorization Number (RA#) for any repair, return, or exchange.**
RETURNS & EXCHANGES
P.O. Box 1734 Boulder, CO 80306